POLICIES AT STELLAR TRANSFERS
Processing time is 1-4 business days! Delivery time frame is 3-7 business days once shipped.
Not including weekends or holidays!
Any Order Placed AFTER 4PM is considered next day.
Saturday and Sunday orders are processed on Monday!
Absolutely NO refunds! We do not accept return. Although we will gladly help with any issues. No Refunds and no returns.
Please be sure to enter the correct shipping information we are NOT responsible for your incorrect mailing address if one was entered. We are not to be held responsible for lost, or damaged packages. Your packages is turned over to USPS once they pick up your package. Please take any issues that may occur with them, since those issues are out of our control. We can try to assist as best as we can.
Canceling An Order
No Cancellations are allowed. NO EXCEPTIONS.
Hand wash only with light soap and cold water. Do not scrub the design or soak your cup. Do not microwave or use in dish washer. Please remember that these cups are handmade and need to be treated with care!
Please feel free to contact me at firstname.lastname@example.org if you have any additional questions. Stellar Designs