Processing time is 1-4 business days!

Delivery time frame is 3-7 business days once shipped.

Not including weekends or holidays!

Any Order Placed AFTER 3PM is considered next day. 

Saturday and Sunday orders are processed on Monday!

Returns/Exchanges

Absolutely NO refunds! We do not accept return. Although we will gladly help with any issues. No Refunds and no returns. 

EXCLUSIVE DESIGNS: We carry lots of exclusive designs to help you stand out. We do not allow you to re-sell exclusive transfers, nor are you allowed to scan in/take a photo and use our exclusive designs in any other way (sublimation/stickers etc.).

Shipping

Please be sure to enter the correct shipping information we are NOT responsible for your incorrect mailing address if one was entered. We are not to be held responsible for lost, or damaged packages. Your packages is turned over to USPS once they pick up your package. Please take any issues that may occur with them, since those issues are out of our control. We can try to assist as best as we can.

​

Canceling An Order

No Cancellations are allowed. NO EXCEPTIONS. 

 ​

Care Instructions

Hand wash only with light soap and cold water. Do not scrub the design or soak your cup. Do not microwave or use in dish washer. Please remember that these cups are handmade and need to be treated with care! 

Please feel free to contact me at stellardesignss@gmail.com if you have any additional questions. Stellar Designs